Verst Online Store

Customer Care: 0794 531 323
Next Day Delivery within Nairobi
Countrywide Delivery within 2–3 Days
Pay on Delivery Available

Our Privacy Policy

At Verst Online Store, we value your privacy and are dedicated to keeping your personal information safe. This Privacy Policy explains how we gather, use, share, and protect any data you provide while accessing our website or using our services. By browsing our platform or submitting information to us, you agree to the practices outlined in this policy.


Information We Collect

When you interact with our website, we may collect both personal and non-personal information.
This may include:

  • Full name

  • Email address

  • Phone number

  • Billing & delivery details

  • Payment information

We may also collect technical details such as your device type, browser, and IP address to help improve your browsing experience.


How We Use Your Information

Your information helps us to:

  • Process and deliver your orders

  • Offer customer support

  • Enhance our website, products, and services

  • Tailor your shopping experience

  • Send updates, promotional messages, and relevant offers

  • Conduct analytics and improve marketing efforts


Sharing Your Information

Your data may be shared only when necessary, such as with:

  • Payment processors

  • Logistics and delivery partners

  • Customer support platforms

  • Technology and service providers assisting in our operations

We may also share information if required by law, for fraud prevention, or to protect our platform, customers, or the public.


Data Protection & Security

We take your security seriously and use industry-standard security measures, including encryption and access controls, to protect your information from unauthorized access, loss, or misuse.


Your Rights & Preferences

You may request to:

  • View the personal information we hold about you

  • Update or correct your data

  • Request deletion of your information (where legally permitted)

You may also unsubscribe from promotional communication at any time. However, transactional messages related to orders and service notifications will still be sent.


Children’s Privacy

Our services are not directed toward children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has shared information with us, contact us so we can remove it promptly.


Updates to This Policy

We may revise this Privacy Policy periodically to comply with legal requirements or reflect updates in our business practices. Any significant changes will be communicated through updates on this page or via direct notice where necessary.

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